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BC Tree Services Privacy Policy

Effective Date: 17 May 2026

This Privacy Policy explains how BC Tree Services (“we”, “our”, or “us”) collects, uses, and protects your information when you use our website.

By using this website, you agree to the terms of this Privacy Policy.

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1. Who We Are

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BC Tree Services is a tree surgery and arboricultural company based in East Sussex, providing domestic and commercial tree services across the South East.

Contact Details:
BC Tree Services
The Nursery, Litlington, East Sussex, BN26 5RB
Phone: 01323 800813
Email: barney@bctreeservices.co.uk

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2. Information We Collect

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We may collect and process the following personal information:

  • Name

  • Email address

  • Phone number

  • Property address

  • Information submitted through contact or quotation forms

  • Any additional information you provide when contacting us

We may also automatically collect:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and analytics data
      

3. How We Use Your Information

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We use your information to:

  • Respond to enquiries and quotation requests

  • Provide tree surgery and arboricultural services

  • Arrange consultations and site visits

  • Improve our website and services

  • Maintain internal business records

  • Comply with legal obligations

We will only use your personal data where we have a lawful basis to do so under UK data protection law.

 

4. Cookies

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Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use the site.

Cookies may be used to:

  • Improve website functionality

  • Analyse traffic and visitor behaviour

  • Remember user preferences

You can manage or disable cookies through your browser settings.

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5. Sharing Your Information

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We do not sell or rent your personal information.

We may share your information with:

  • Trusted service providers who help operate our website or business

  • Professional advisers where necessary

  • Authorities or regulators if legally required

Any third parties we use are required to keep your information secure and confidential.

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6. Data Retention

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We retain personal information only for as long as necessary to:

  • Provide our services

  • Fulfil legal or accounting obligations

  • Resolve disputes

  • Enforce agreements

When no longer required, data will be securely deleted or destroyed.

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7. Data Security

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We take reasonable technical and organisational measures to protect your personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

However, no online transmission or storage system can be guaranteed completely secure.

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8. Your Rights

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Under UK GDPR and data protection laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Request transfer of your data

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

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9. Third-Party Websites

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

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10. Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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11. Contact Us

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If you have any questions about this Privacy Policy or how your data is handled, please contact:

BC Tree Services
Email: barney@bctreeservices.co.uk
Phone: 01323 800813

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